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Product

Documentation that starts with the conversation

PatientsHeard records a session with everyone's consent and drafts the note. You review, edit and sign it. It documents what was said; it doesn't make clinical decisions.

The workflow

  1. Step 02: Record

    Pause and Stop are always on screen. If someone new joins, the app asks you to confirm their consent. If anyone says no, write a manual note instead.

  2. Step 03: Review

    The draft is labelled “AI-assisted draft — not reviewed” until you sign it. Items to check against the conversation are marked with an icon and a label.

  3. Step 04: Show source

    Each sentence in the draft links to the part of the transcript it came from, so you can check the words against what was said.

  4. Step 05: Sign & export

    Nothing leaves the app until you sign. Where your organisation requires it, a second clinician co-signs. Then copy, download or print the note.

Stock photo: a doctor in dark scrubs holding a stethoscope

For

Doctors

Consult notes and letters, drafted from the conversation for you to review and sign.

  • Consult notes, referral letters and discharge summaries from built-in templates.
  • Templates only structure what was said. Sections nobody discussed say “Not discussed”.
  • Telehealth sessions start with a spoken consent script.
See pricing
Stock photo: two clinicians talking at a desk

For

Nurses

Nursing notes and staff-only handover, with consent from everyone who speaks.

  • Nursing progress notes drafted for you to review and sign.
  • Staff-only shift handover in a structured format.
  • Multi-speaker consent for handovers and family meetings.
See pricing
Stock photo: three hospital staff talking in a treatment area

For

Hospitals & clinic groups

Settings, access and oversight for organisations with many sites and teams.

  • Organisation, site and department settings managed by your administrators.
  • Role-based access and co-sign rules set by your organisation.
  • An audit log of access to clinical content.
  • Clinics can switch the scribe off by default for sensitive consults.
Contact us about your organisation

What it doesn't do

  • It doesn't diagnose, suggest treatment or triage. The note records what the clinician said.
  • It doesn't add things nobody said.
  • It doesn't send or export anything until a clinician signs.
  • It doesn't use patient information to train AI.
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